Report Cyber Crime in Delhi

1. In Email-Related Complaints

1. A written Complaint explaining the complete incident.
2. Copy of the alleged Email.
3. The email should be taken from the original receiver. A copy of the forwarded email should be avoided.
4. Full Header of the alleged Email.
5. A copy of the email and header should be in both hard & soft forms.
6. Soft copy should be given on a CD-R only.
7. How to view the Full Header of an Email.

2. In Social Media Related Complaints

1. Copy/screenshot of alleged contents/profile
2. Screenshot copy of the URL of the alleged contents
3. Contents should be in both hard & soft forms
4. Soft copy should be given on CD-R only
5. How to view URL

3. In Mobile Apps Related Complaints

1. screenshots of the malicious app and the location from where it was downloaded.
2. Bank statement from the victim's account, if any transactions are made.
3. soft copy of all documents mentioned above in soft form.

4. In Business Email Compromise Complaints

Brief description of the incident, and consider providing the following financial information:

1. Originating Name
2. Originating Location
3. Originating Bank Name
4. Originating Bank Account Number
5. Recipient Name
6. Recipient Bank Name
7. Recipient Bank Account Number
8. Recipient Bank Location (if available)
9. Intermediary Bank Name (if available)
10. SWIFT Number
11. Date
12. Amount of Transaction
13. Additional Information (if available) – including "FFC"- For Further Credit; "FAV" – In Favor Of

5. In Data Theft Complaints

1. Copy of data that has been stolen
2. Copyright certificate for the data in question.
3. Details of suspected employees who took the data from the company.

The following documents are related to the suspected employee:

1. Appointment letter
2. Non-disclosure agreement, if any
3. List of duties assigned.
4. List of gadgets assigned to the suspect.
5. List of clients with whom the suspect is in touch.
6. Proof of selling off your copyright data to any client.
7. Devices used by the suspect while working with the company, if any.

6. In Ransomware Complaints

1. Email ID/phone number or any other means of communication through which ransom has been demanded.
2. If malware was sent in the attachment of the mail. Screenshots of the mail with a full header of the first receiver should be provided.

7. In Net Banking/ ATM Complaints

1. Bank statement from the concerned bank for the last six months.
2. Copy of SMSs received related to the alleged transactions.
3. Copy of your ID proof and address proof as shown in the bank records.

8. In Fake Calls Frauds

1. Bank statement from the concerned bank for the last six months.
2. Make a copy of SMSs received related to the alleged transactions.
3. Copy of your ID proof and address proof as shown in the bank records.

9. In Lottery Scams Complaints

1. Bank statement from the concerned bank for the last six months.
2. Make a copy of SMSs received related to the alleged transactions.
3. Copy of your ID proof and address proof as shown in the bank records.

10. In Bitcoin-Related Complaints

1. Complete facts about the incident in brief.
2. Address of Bitcoin.
3. Amount of Bitcoin involved.
4. Address from/to whom the purchase/sale of Bitcoins is done.

11. In Cheating Related Complaints

1. Print out the alleged email along with the full header of the email
2. Email should be taken from the original receiver. A copy of the forwarded email should be avoided
3. Bank statement from the victim's account.
4. Details of the alleged transaction made.
5. Soft copy of all the above-mentioned documents.

12. In Online Transactions Related Complaints

1. Bank statement from the concerned bank for the last six months.
2. Make a copy of SMSs received related to the alleged transactions.
3. Copy of your ID proof and address proof as shown in the bank records.

Notable Cybercrime Cases Handled by the Cybercrime Cell

The Cyber Crime Cell has played a crucial role in tackling numerous significant cybercrimes, showcasing its expertise and commitment. Significant initiatives encompass:

• Disrupting Fraudulent Schemes,
• Combating Cyberstalking and Harassment,
• Mitigating Data Breaches,
• Tackling Ransomware Attacks, etc.

Techniques Used by Cybercriminals and How the Cell Tackles Them?

Techniques Used by Cybercriminals:

• Phishing,
• Malware,
• Ransomware,
• Social Engineering,
• Distributed Denial of Service (DDoS) Attacks,
• Exploiting Vulnerabilities, etc.

How does the Cyber Crime Cell Tackle Them?

• Cyber Forensics,
• Real-Time Monitoring,
• Collaboration with ISPs and Tech Companies,
• Public Reporting Systems,
• Continuous Training,
• Policy Enforcement, etc.

Collaboration with Other Agencies and International Organizations

Cybercrime frequently crosses international boundaries, necessitating cooperation. The Cyber Crime Cell collaborates closely with:

• National Agencies: Working together to share resources and information with national intelligence and law enforcement agencies.
• International Organizations: Addressing international cyberthreats by working with agencies like Europol, Interpol, and other cybersecurity partnerships.
• CERTs (Computer Emergency Response Teams): Promoting cooperation between national and international CERTs to guarantee prompt reaction to cyber incidents.
• Private Sector Partnerships: Collaborating with financial institutions, technological companies, and cybersecurity organizations to improve defensive tactics and share threat intelligence.
• Legal Frameworks: Utilizing international conventions and agreements to facilitate extraditions and cross-border investigations as necessary.

Initiatives and Campaigns to Raise Awareness about Cybercrime

The Cyber Crime Cell recognizes the value of prevention and carries out a number of public education programs, including:

• Awareness Campaigns,
• Workshops and Seminars,
• Online Resources,
• Collaboration with Educational Institutions,
• National Cybersecurity Month, etc.

Training and Skill Development Programs for the Cell Members

To maintain an edge over cybercriminals, members of the Cyber Crime Cell engage in ongoing development activities:

Challenges faced by the Cyber Crime Cell in tackling cybercrime

The Cyber Crime Cell encounters a number of significant challenges, despite its essential function.

• Rapid Technological Advancements,
• Resource Limitations,
• Jurisdictional Issues,
• Encryption and Anonymity Tools,
• Underreporting,
• Skill Gaps, etc